Can we send reminders to people who have not completed the form?

  • Profile Image
    s.didderen
    Asked on July 10, 2017 at 05:25 AM

    Hello,

     

    We would like to reminder recipients to complete the form is they have not done so.

    I know there is the auroresponder, but this is already for when they have completed the form, I believe.

     

    Thanks for your help!

     

    Jennifer 

  • Profile Image
    Nik_C
    Answered on July 10, 2017 at 08:14 AM

    We have Send emails later option in Autoresponder email settings:

    But this will send the emails no matter what. So it can not send if the form is not filled completely. But you could use it as a reminder.

    Please check and let us know how it worked for you.

    Thank you!

  • Profile Image
    Rose
    Answered on December 03, 2018 at 03:15 AM

    Good News. This feature is available now. You can check the further details on the following user guide:

    https://www.jotform.com/help/541-How-to-Set-Reminder-Emails-for-Your-Forms

    However, this feature does not check if the recipient fills the form or not. If the recipient fills your form and if you do not want that recipient to receive reminder email, you need to delete that recipient from the setting. 

    Feel free to let us know if you have further details.