Can we send reminders to people who have not completed the form?

  • s.didderen
    Asked on July 10, 2017 at 5:25 AM

    Hello,

     

    We would like to reminder recipients to complete the form is they have not done so.

    I know there is the auroresponder, but this is already for when they have completed the form, I believe.

     

    Thanks for your help!

     

    Jennifer 

  • Nik_C
    Replied on July 10, 2017 at 8:14 AM

    We have Send emails later option in Autoresponder email settings:

    Can we send reminders to people who have not completed the form? Image 1 Screenshot 20

    But this will send the emails no matter what. So it can not send if the form is not filled completely. But you could use it as a reminder.

    Please check and let us know how it worked for you.

    Thank you!

  • Rose
    Replied on December 3, 2018 at 3:15 AM

    Good News. This feature is available now. You can check the further details on the following user guide:

    https://www.jotform.com/help/541-How-to-Set-Reminder-Emails-for-Your-Forms

    However, this feature does not check if the recipient fills the form or not. If the recipient fills your form and if you do not want that recipient to receive reminder email, you need to delete that recipient from the setting. 

    Feel free to let us know if you have further details.