What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I remove a payment method from a form?

    Asked by RMarketing67 on July 10, 2017 at 12:26 PM

    I created an order form, but do not want to use a pay method. How can I remove that so my form functions correctly?

    Page URL:
    https://www.jotform.com/build/71904216210141

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    JotForm Support

    Answered by Jan on July 10, 2017 at 02:52 PM

    You can delete the payment field by selecting it and then click the "Delete/Remove" button.

    If you want to use the Product field or the Payment field functionality without integrating it to a payment processor, then please use the Purchase Order tool.

    This tool allows to you to use the "Products" function without connecting to a payment gateway.

    Hope that helps. If you have any questions, let us know. Thank you.