What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I set up an autoresponder that will send emails to additionally added emails upon edit?

    Asked by johnlujan on July 10, 2017 at 01:00 PM

    I have a form set up that the submitter can enter up to 9 emails in addition to their own inviting those people to fill out their own but different form. My autoresponders are working perfectly on first submission but when the submitter goes to edit the form and either changes or adds emails to any of those 9 fields, emails are not sent to the edited field email entered or to the added emails entered. How can this be resolved?

    Thank you

    Page URL:
    https://form.jotform.us/71525500618148

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 10, 2017 at 03:29 PM

    If you want to send Autoreponder emails when the form submission is edited, you need to set Send on Edit option to YES inside of Autoresponder email Advanced setting. You need to set mentioned option to YES inside of all Autoresponder emails that you created. 

    Hope this will help. Let us know if you need further assistance.