What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    login saved/displays but not granting me access

    Asked by Tiffany  on July 10, 2017 at 02:21 PM
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    JotForm Support

    Answered by jonathan on July 10, 2017 at 05:12 PM

    I reviewed the username coeadge and it is Active and forms are available at this time.

    Please make sure you are using the correct password to login to the account.

    I have also send a password reset instruction to your email. You can use it in case you forgot the login password. Let us know if you are still not able to access your account.