What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens to Session ID after clicking submit?

    Asked by PreservationGreenLab on August 09, 2012 at 01:18 PM

    Hi there,

    I have set up a session id by using the following code in my autorespond email:

    http://form.jotform.us/form/21977209757164?session={email10}

    This allows users to save their progress, which is useful as it's a pretty long form.

    I'm noticing that after the form is submitted, the link above stops working, and takes me to a blank form.  I'm mostly concerned that people who clikc submit, and want to change their answers afterwards.

    Is that normal behaviour for this function?

    Many thanks! I really appreciate the excellent support here! :)

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    JotForm Support

    Answered by NeilVicente on August 09, 2012 at 06:54 PM

    Yes, that is how the session variable functions. It will only save unsubmitted data - data which the user will come back to and finish.

    To provide an editing mechanism for submitted entries, simply add an edit link tag in your form's autoresponder instead. If you prefer to make the link clickable, check this guide out.

  • Profile Image

    Answered by PreservationGreenLab on August 10, 2012 at 11:21 AM

    great, thanks for the clarification!