I cannot type in the input fields

  • soulinoir
    Asked on July 10, 2017 at 3:56 PM

    None of the forms I've created are working:

    https://form.jotform.ca/71905698021257

    https://form.jotform.ca/71245916721254

    When field is required, the field error restricts the user from typing.

    When field is not required, the field cannot be clicked.

  • Mike
    Replied on July 10, 2017 at 7:17 PM

    Thank you for contacting us.

    It appears that the input font color is the same as the input background color on your form, this is why entered text is not visible.

    To fix the issue, open the Advanced Designer.

    I cannot type in the input fields Image 1 Screenshot 30

    Click on the input, and change the Font Color to some lighter color (e.g, white or gray).

    I cannot type in the input fields Image 2 Screenshot 41

    If you need any further assistance, please let us know.