Need ASAP response (login issues)

  • Tiffany Porties
    Asked on July 10, 2017 at 4:54 PM

    Hi,

    I keep posting questions but not getting a response? I cannot login which is why I am asking for help.

    Is that the difference? Please help. I cannot access my account and have data waiting to be processed. 

    username coeadge@umich.edu

  • Jeanette JotForm Support
    Replied on July 10, 2017 at 7:31 PM

    Posting multiple questions will only send you at the last position in the queue, all of the questions are answered in the same ordered they were posted.

  • Tiffany Porties
    Replied on July 10, 2017 at 7:53 PM

    Thank you. So the answer is?

  • Jeanette JotForm Support
    Replied on July 10, 2017 at 7:55 PM

    I responded to you in your previous question.

  • Tiffany Porties
    Replied on July 11, 2017 at 8:46 AM

    I still cannot access my account and found the correct password.

    What is the resolve.

    username: coeadge@umich.edu

  • coeadge
    Replied on July 11, 2017 at 8:58 AM

    Okay, using the login function via posting, I was able to access it (using the password I had at home).

    Thank you.