What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need ASAP response (login issues)

    Asked by Tiffany Porties  on July 10, 2017 at 04:54 PM

    Hi,

    I keep posting questions but not getting a response? I cannot login which is why I am asking for help.

    Is that the difference? Please help. I cannot access my account and have data waiting to be processed. 

    username coeadge@umich.edu

    Page URL:
    https://www.jotform.com/myforms

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    JotForm Support Manager

    Answered by Jeanette on July 10, 2017 at 07:31 PM

    Posting multiple questions will only send you at the last position in the queue, all of the questions are answered in the same ordered they were posted.

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    Answered by Tiffany Porties  on July 10, 2017 at 07:53 PM

    Thank you. So the answer is?

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    JotForm Support Manager

    Answered by Jeanette on July 10, 2017 at 07:55 PM

    I responded to you in your previous question.

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    Answered by Tiffany Porties on July 11, 2017 at 08:46 AM

    I still cannot access my account and found the correct password.

    What is the resolve.

    username: coeadge@umich.edu

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    Answered by coeadge on July 11, 2017 at 08:58 AM

    Okay, using the login function via posting, I was able to access it (using the password I had at home).

    Thank you.