I just want to receive orders, not payment

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    lydheff
    Asked on July 10, 2017 at 05:39 PM

    Hello, I have my own integrated payment software and do not want customers to have to pay through PayPal or any other app. Can I bypass the customer from having to pay and just submit the order?

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    Jim_R
    Answered on July 10, 2017 at 08:49 PM

    Hello there too 😊 Sure, that can be done. Use the Purchase Order payment field to get orders without any payments.

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    lydheff
    Answered on July 12, 2017 at 11:43 AM
    The purchase order option is grayed out so I can't click it. I also don't see that page you have screen shotted. I've only seen other options under the third party integration and I can't unclick "PayPal"
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    liyam
    Answered on July 12, 2017 at 02:11 PM

    Hello, 

    You will need to delete the payment field on your form by selecting the field on the form builder and clicking the Remove (red trash) button 

    Only after you remove your existing payment field will you be able to add the Purchase order field in your form.

    You also need not worry about the products/subscriptions you have added as those information will remain intact once you replace the payment field.

    If you have additional questions or if you need assistance, please let us know.