- lydheffAsked on July 10, 2017 at 05:39 PM
Hello, I have my own integrated payment software and do not want customers to have to pay through PayPal or any other app. Can I bypass the customer from having to pay and just submit the order?
- JotForm SupportJim_RAnswered on July 10, 2017 at 08:49 PM
Hello there too 😊 Sure, that can be done. Use the Purchase Order payment field to get orders without any payments.
- lydheffAnswered on July 12, 2017 at 11:43 AMThe purchase order option is grayed out so I can't click it. I also don't see that page you have screen shotted. I've only seen other options under the third party integration and I can't unclick "PayPal"
Sent from my iPhone
- JotForm SupportliyamAnswered on July 12, 2017 at 02:11 PM
You will need to delete the payment field on your form by selecting the field on the form builder and clicking the Remove (red trash) button
Only after you remove your existing payment field will you be able to add the Purchase order field in your form.
You also need not worry about the products/subscriptions you have added as those information will remain intact once you replace the payment field.
If you have additional questions or if you need assistance, please let us know.