- PolljoshAsked on July 10, 2017 at 08:17 PM
Once the form gets submitted we recieve an email from the address email@example.com. Can this be changed to come from another custom address? Our internal server send those emails to SPAM.
- JotForm SupportEltonCrisAnswered on July 10, 2017 at 10:45 PM
Please add our sender email first to your whitelist to avoid any problems.
To change the default sender email (firstname.lastname@example.org) to a custom email address, follow this guide: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
You can also use your SMTP server to send the emails https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.