Why i don't receive forms to my mail since 3 may 2012?

  • Profile Image
    wimnatuur
    Asked on August 09, 2012 at 04:01 PM

    I can see the forms on you site in my account, but i don't recive them anymore in my mail box. There is no change in the mail adres.

    I hope yoy can answere it so soon as possible. I get with this form questions from students of my photo and video trainings.

     

    Thanks

     

    Wim de Lange

    www.fotovideocursussen.nl

    mail@fotovideocursussen.nl

  • Profile Image
    AtacanC
    Answered on August 09, 2012 at 04:13 PM

    We apologize for any inconvenience this may have caused you. Your email address was in the bounce list and i have manually removed it, should be working fine by now. May i suggest you to change the Sender E-mail to noreply@jotform.com?

    You can also add JotMail's Ip Addresses to your mail provider's whitelist.