Embedded form cut in mobile view

  • vdadalyan
    Asked on July 10, 2017 at 10:27 PM

    An embedded form does not show the entire page in mobile.

    The form address is: https://americanfreighttrucking.com/upload.html

    If you go to https://americanfreighttrucking.com/upload

    You can take a look at the mobile version of the page at: http://mobiletest.me/htc_one_emulator/?u=http://americanfreighttrucking.com/upload

    Shows up correctly in a desktop browser but not on mobile. Both are running Chrome.

    Could not find any parameters for scrolling and have tried to shrink and use lite versions where available.

    Would someone please take a look into it as I remember having this issue over two years ago or so.

    Thanks,

    Vitaliy

  • Charlie
    Replied on July 11, 2017 at 2:06 AM

    Hi,

    Please try re-embedding the form using the iFrame embed code found in your JotForm Form builder->Publish page. You can follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. 

    I am also not sure what web builder you are using to create your web page, but this may also depend on the parent element that is holding the form, if the parent element is not mobile responsive or has a shorter height in mobile view, then that will cut the form in view. 

    I hope that helps.