Form embedded in Squarespace hides header and navigation buttons

  • Profile Image
    Devon Deason
    Asked on July 11, 2017 at 01:52 AM

    For some reaason when I add my JotForm to my site in SQSP it completely hides my header navigation and company logo

    https://fix8media-acutonix.squarespace.com/new-patient-forms/

    Feel free to use the visitor access to see what's going on



    This is a re-post of a comment on Adding a form to Squarespace

  • Profile Image
    Charlie
    Answered on July 11, 2017 at 03:44 AM

    Hi,

    Upon checking your website, I'm seeing the fixed header with the navigation buttons "Success Stories" and "Schedule Online". Here's a screencast of it: 

     

    Also, upon checking your website's code, I see that you have embedded the form using the default embed script? Is that correct? Based on this guide: https://www.jotform.com/help/37-Adding-a-form-to-Squarespace, if your platform is Squarespace, the code that you should be using is the iFrame embed code which was generated if you navigate to your Publish->Platforms and search for Squarespace. Could you please confirm if you have followed the instruction mentioned in the link for Squarespace?

    We'll wait for your response. 

  • Profile Image
    Devon Deason
    Answered on July 11, 2017 at 11:43 AM
    We realized the person who embedded this code used the wrong source. We've
    since fixed it, thanks for the response though!
    Devon Deason
    Lead Developer / Designer
    Tel 720.336.1374
    ext. 338
    [image:
    https://docs.google.com/uc?export=download&id=0B0sXTA7NvTBBODFhSWtncXFvTWc&revid=0B0sXTA7NvTBBcHdwNkM5TU9tNGloNEMvSzVxR3czNVFzeGVRPQ]
    ...