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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form embedded in Squarespace hides header and navigation buttons

    Asked by Devon Deason on July 11, 2017 at 01:52 AM

    For some reaason when I add my JotForm to my site in SQSP it completely hides my header navigation and company logo

    https://fix8media-acutonix.squarespace.com/new-patient-forms/

    Feel free to use the visitor access to see what's going on



    This is a re-post of a comment on Adding a form to Squarespace

  • Profile Image
    JotForm Support

    Answered by Charlie on July 11, 2017 at 03:44 AM

    Hi,

    Upon checking your website, I'm seeing the fixed header with the navigation buttons "Success Stories" and "Schedule Online". Here's a screencast of it: 

     

    Also, upon checking your website's code, I see that you have embedded the form using the default embed script? Is that correct? Based on this guide: https://www.jotform.com/help/37-Adding-a-form-to-Squarespace, if your platform is Squarespace, the code that you should be using is the iFrame embed code which was generated if you navigate to your Publish->Platforms and search for Squarespace. Could you please confirm if you have followed the instruction mentioned in the link for Squarespace?

    We'll wait for your response. 

  • Profile Image

    Answered by Devon Deason on July 11, 2017 at 11:43 AM
    We realized the person who embedded this code used the wrong source. We've
    since fixed it, thanks for the response though!
    Devon Deason
    Lead Developer / Designer
    Tel 720.336.1374
    ext. 338
    [image:
    https://docs.google.com/uc?export=download&id=0B0sXTA7NvTBBODFhSWtncXFvTWc&revid=0B0sXTA7NvTBBcHdwNkM5TU9tNGloNEMvSzVxR3czNVFzeGVRPQ]
    ...