Form embedded in Facebook page is not being displayed in mobile devices.

mybackcracker
Asked on July 11, 2017 at 01:54 AM

I added the form and changed the name of contact us to FAQ.. It works fine on a desk top but does not show in mobile ... any ideas why
https://www.facebook.com/HurricaneReliefEffort/

This is a re-post of a comment on Adding a Contact Form to Your Facebook Page
Ashwin

Jotform Support

Answered on July 11, 2017 at 03:59 AM

Hello,

Page Tab apps are not supported on mobile devices by Facebook's Platform. A workaround for now would be to use third party websites that offer a mobile version for tabs.

We have list some of this websites here: http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App- (Look for section: 1. The page tab does not appear on mobile devices?)

Do try it out and get back to us if you have nay questions.

Thank you!