What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change recepient email on notification form

    Asked by Kotovic on August 09, 2012 at 05:36 PM
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    Answered by pinoytech on August 09, 2012 at 05:45 PM

    Hi Kotovic,

    You might like to take a look at our user guide article for more detailed information: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    If you need further assistance, please don't hesitate to contact us anytime.

    Thank you!

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    Answered by Kotovic on August 09, 2012 at 06:20 PM
    I changed the recipient settings (email address) - clicked "Finish" and saved. I sent test email and I keep getting it (as I was the first recipient while building form). Does is take time to update?
    Thanks
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    Answered by AtacanC on August 09, 2012 at 06:30 PM

    Yes, Test Email button sends the email to the account email, not to the recipient you entered. This change was made recently to prevent spam. I've just checked your form and you have successfully changed the recipient email.

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    Answered by Kotovic on August 20, 2012 at 12:55 PM
    I have another problem. I uploaded my website and the form opens properly in Safari, but does not in Firefox: the Submit, Clear and Print do not show on the page. The website is www.titleclear.org
    Can you help me with this? Thanks!
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    Answered by pinoytech on August 20, 2012 at 01:17 PM

    Hi Kotovic,

    Sorry for the inconvenience that may have caused. To solve the problem, all you need to do is edit/update your form code that you embed into your website and increase the height of your forms iFrame. Instead of height: 100% change to height: 1100px.

    If you need further assistance, feel free to contact us anytime.

    Thank you!

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    Answered by Kotovic on August 20, 2012 at 02:09 PM
    Thanks for your help. I really appreciate the fast response!
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    Answered by Kotovic on August 20, 2012 at 02:24 PM
    I guess I do have another question:) Where do I go to do this? Can't seem to find where to change the height of the IFrame. Thanks
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    Answered by jeanettebmz on August 20, 2012 at 06:29 PM

    You have to do that in your web page editor. Can you please share with us the URL where the form is embedded?