What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Zapier: It's taking widget's metadata instead of widget's value.

    Asked by Vogelaar on July 11, 2017 at 11:46 AM

    Zapier put {"widget_metadata":{"type":"imagelinks","value":[{"name":"image.jpg","url":"/widget-uploads/imagePreview/62444662312350/b9b2635image.jpg"}]}} 

    into google sheet where that should be a amazon picture link..

    So that's also not an option!


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    JotForm Support

    Answered by Kevin_G on July 11, 2017 at 12:15 PM

    I have been testing on my end with some widgets and seems like the issue is related to the widgets, widgets work on a different way than basic fields, seems like currently they are sending their metadata to Zapier instead of their values.

    I will forward this to our second level so our developers can further investigate it, we will let you know as soon as we get any update about it.


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    JotForm Support

    Answered by NeilVicente on August 09, 2017 at 04:08 AM

    Hi Marco,

    We have just released a fix for this bug. Image Preview widgets should return a proper value from here on out.

    Please be advised, however, that this fix is not retroactive and thus will not affect the old entries in your Google Sheets.

    Kind regards,