- Spot1Asked on July 11, 2017 at 03:50 PM
When I go to setup sub account user it says I can setup up to 10 sub-account users. I thought it was unlimited sub account users???
- JotForm SupportJohn_BensonAnswered on July 11, 2017 at 05:04 PM
Upon checking your account, I can see that you're subscribed to Silver Plan. The sub-user limit for the Silver subscriber is 10. We don't offer unlimited sub-user to any paid plans.
To double check it, please log in to your account and go to click this link: https://www.jotform.com/myaccount/billing
Hope that helps. If you have any questions, please let us know.