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    Changing Thank you URL Problem

    Asked by garzmax on August 09, 2012 at 10:21 PM

    Hello, I have a thank you page and it's hidden from the main navigation of my website I am trying to place the url in the custom thank you and I can't seem to get it to work. I'm using the following URL: http://www.garzmax.com/entrancethankyou.html and after every form submission I get an error:

     

    404: Page not found

    This error is generated when there was no web page with the name you specified at the web site.

     



    This is a re-post of a comment on Redirecting Users to a Different Page

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    JotForm Support

    Answered by idarktech on August 09, 2012 at 10:27 PM

    Hi,

    Your thank you URL doesn't seem to work alone, try visiting it directly http://www.garzmax.com/entrancethankyou.html

    This is how it displays on my end:

    It might be a setting with your .htaccess that prevents you from accessing your thank you page. Try renaming .htaccess file and recheck. You should also check if the file name is correct.

    Thanks.