Submission taking too long

  • freeformfinances
    Asked on July 11, 2017 at 8:02 PM

    Regarding my form: "Bookkeeping for Small Businesses Workshop and Q&A", the "Submit Form" processing, to get to the payment screen is taking too long or not at all, where it was not earlier today.  I am not sure it if is a form thing or something with my website. Thank you for your assistance.

     

     

  • John_Benson
    Replied on July 12, 2017 at 1:38 AM

    I did a test submission to your form direct link (http://www.jotform.us/form/71917005444150) and my test submission went through successfully. I was not able to replicate the issue using the form direct link. 

    Please re-embed the form to your website using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope that helps.