no email updates

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    les88
    Asked on July 11, 2017 at 11:01 PM

    My email address is not on bump stoppage but no new data is coming to my email

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    liyam
    Answered on July 12, 2017 at 03:28 AM

    Hello,

    I checked your email alerts history but I could not find any issue with it. The history shows that all emails were sent properly. With this, please check your spam folder if all the emails would have landed there instead. 

    You may also review your email activity history in order to understand/view the status of your forms' email alert deliveries. You can refer to this guide for more information: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    If you have other questions, please let us know.