What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are there transaction fees for credit card payments?

    Asked by Teh Hsin Too  on July 11, 2017 at 11:53 PM

    We are a church and looking for a way to use a tool like you're to signup people for special events which involves collecting event fees.

    I would like to test out this tool for an upcoming event which is expecting about 50 people, each to pay about $200 SGD.

    Are there transaction fees for credit card payments?

     

    I'm trying to compare the cost between JotForm, Peatix, EventBrite, etc.

     

    Thanks

     

    Teh Hsin Too

     

     

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    JotForm Support

    Answered by John_Benson on July 12, 2017 at 03:39 AM

    Yes, you can use credit card payment to subscribe here in JotForm. 

    To my understanding, your form will collect 50 payment submission. I recommend going for the Bronze Subscription which offers 1,000 payment submissions per month. The payment submissions limit always reset back to 0 every first day of the month. Here's the pricing plan page: https://www.jotform.com/pricing

    To upgrade your account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    If you're a non-profit organization, please apply for a 50% discount. Here's the link: https://www.jotform.com/nonprofit/pricing/

     

    To get familiarize with our form builder, I suggest you start creating a Free account and start creating your first web form. Here's a guide: https://www.jotform.com/help/2-How-to-create-your-first-web-form

    After that, you can now add your first order form. To do that, please follow this guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

     

    If you have questions, please don't hesitate to ask us. We're here to help.

  • Profile Image
    JotForm Support

    Answered by John_Benson on July 12, 2017 at 03:40 AM

    Also, there are no transaction fees when using Payment Integration to your form.

    Thank you.

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    Answered by Teh Hsin Too  on July 12, 2017 at 04:43 AM
    John,
    Thanks for the reply. I’d like to know the transaction cost for each sale. For example, if I have an event that costs $200 per person, how much would be charged for that transaction? Does JotForm charge for the transaction? How much would be charged by the payment processor?
    Thanks
    Teh Hsin
    ...
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    JotForm Support

    Answered by Nik_C on July 12, 2017 at 07:15 AM

    We don't charge for transactions made through our forms. Fees are charged by the payment processor. Now, I'm not sure which payment you would like to use, so I can not give you an exact answer. 

    If you know which payment you would like to use, please let us know and we will check it for you.

    Thank you!

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    Answered by Teh Hsin Too  on July 12, 2017 at 09:43 AM
    I'm not sure what are the choices. Something that takes Visa, Master, AmEx.
    Prefer not PayPal.
    Thanks.
    ...
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    JotForm Support

    Answered by Nik_C on July 12, 2017 at 10:00 AM

    I'm sorry for that, I meant which payment processor you would like to use, you can check here https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm all available.

    Thank you!