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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Submission stuck on "Please wait" screen

    Asked by Valueserv on July 12, 2017 at 03:05 AM

    Good day,


    I have embedded the form I created in one of my mobile sites. The problem with this contact form is that once I press the submit button, it freezes on the "Please wait" screen and it does not redirect to my thank you page I created. Please check it out.





    Page URL:

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    JotForm Support

    Answered by Charlie on July 12, 2017 at 05:53 AM


    Could you please try re-embedding the form using the iFrame embed code generated by JotForm? Here's a guide on how to get that code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Let us know if that works.