Payment Error 1003 - WePay

  • massagesc
    Asked on July 12, 2017 at 4:02 AM

    Why am I getting this error?

  • Charlie
    Replied on July 12, 2017 at 6:58 AM

    Hi,

    Please do make sure that you have successfully integrated your WePay account in the payment wizard. Another, please do make sure that the parameters in the payment field are valid like the amount and the credit card details. 

    Based on this documentation: https://developer.wepay.com/api/general/errors. The error code 1003 states that you have passed an invalid parameter. 

    I have also cloned your form and tested it on my end. 

    Payment Error 1003   WePay Image 1 Screenshot 30

     

    In my WePay account, the transactions are being completed:

    Payment Error 1003   WePay Image 2 Screenshot 41

     

    Note, however, that I am using the "stage" environment which is the testing environment for WePay. In your case, you'll need to use valid and production data. 

    If you are still having issues and everything is accurate and valid, please let us know and we'll forward it to our developers. 

  • Özlem JotForm Developer
    Replied on July 13, 2017 at 12:08 PM

    Hello @massagesc

    It is seen that you had a problem about WePay. You were getting 'Payment Error 1003'. As my colleague explained that this issue may be related with the incorrect credentials.

    However, our developers made some improvements on WePay related with this issue. Could you please check again? Please try to replicate your issue again and if the issue still persists, please inform us.

    I'll be awaiting for your reply.

    Thank you. 

  • kim
    Replied on July 27, 2017 at 4:13 AM

    hi, excuse me, can yo helpe? i have a error 1003 :S
  • Özlem JotForm Developer
    Replied on July 27, 2017 at 6:59 AM

    Hi Kim,

    I have moved your question to another thread. Could you please follow your issue on the URL below?

    https://www.jotform.com/answers/1209699

    We will answer your question in the thread #1209699.

    Thank you for your understanding.