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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to create a simple, clean, and easy donation form.

    Asked by Erin L. Moran on July 12, 2017 at 11:27 AM

    When I added Stripe as my payment gateway, it didn't allow me to use the widget I would like listing multiple buttons with suggested amounts. Is this something that can take place? 

     

    Thank you, 

    Erin L. Moran

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    JotForm Support

    Answered by Jan on July 12, 2017 at 01:49 PM

    Please take note that you can only have 1 payment integration on a single form. You will not be able to add another payment processor if there's an existing one.

    It is possible to have multiple payment fields on a single form. However, this requires you to create multiple forms and then embed it to the main form using the iFrame embed widget. Please check this guide: How-to-Create-a-Basic-Multiple-Payment-form

    Let us know if you need further help. Thank you.

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    Answered by emoran on July 12, 2017 at 02:43 PM
    Hi Jan,
    I may not have made that very clear...and my apologies for that. I will
    ...
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    JotForm Support

    Answered by Jan on July 12, 2017 at 03:46 PM

    It seems that your post is incomplete. If you're still having issues, please let us know. You can go directly to this thread (https://www.jotform.com/answers/1197378) and post your reply.

    Thank you.

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    Answered by emoran on July 12, 2017 at 04:43 PM
    Hello,
    I tried to follow the link above and it took me to the reply page, but then
    it redirected me almost immediately to my form page. Is this the correct
    link?
    Thank you,
    Erin
    ...
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    JotForm Support

    Answered by Jan on July 12, 2017 at 05:28 PM

    I have provided 2 links on this thread, which one of them are you referring to?

    https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form

    https://www.jotform.com/answers/1197378

    I set this thread as public so that you'll be able to open it.

    Let us know if you're still having issues. Thank you.

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    Answered by emoran on July 13, 2017 at 09:28 AM

    Hello again, 

    Sorry for any confusion on this thread! 

    We are only planning to use Stripe as our payment processor. I was just wondering if it was at all possible to add multiple donation amount options--the button widget within the Stripe integration? When I tried to do that...it looked like it was not possible. 

    Please let me know if you have any questions. 

    Thank you, 

    Erin

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    JotForm Support

    Answered by Jan on July 13, 2017 at 12:03 PM

    Yes, it is possible to have multiple amount donation in the payment settings. You just need to create a product for each level of donation. If you want a custom textbox wherein your users will enter the preferred amount, then you can add an option to a product.

    Please check this demo form: https://form.jotformpro.com/71405594877973. You can clone it if you like to. Here's a guide on how you can add an option on the product:

    1. In the Product options, create a new product.

    2. Put your preferred Product Name. After that set the Price to (1.00).

    3. After that, click the "Add" button in the "Add a Quantity Selector" option.

    4. In the Quantity Selector, set it as "Text Box" and put a default quantity of "1". Click the "Save Quantity" button after.

    5. When you're done, click the "Save Product" button.

    Here's the result:

    Related guide: How-to-Add-Options-to-Payment-Forms

    Hope that helps. Thank you.

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    Answered by emoran on July 13, 2017 at 12:06 PM

    Thank you, Jan! This is very helpful. 

    I plan to complete this process later on today, so if I have any additional questions I will follow up. 

    Thank you again, 

    Erin