What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When usinging the Paypal payment tool, does the autoresponder send out an email before or after they complete payment on Paypal's payment portal?

    Asked by TreyOler on January 19, 2011 at 04:26 PM

    When usinging the Paypal payment tool, does the autoresponder send out an email before or after they complete payment on Paypal's payment portal?

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    JotForm Founder

    Answered by aytekin on January 20, 2011 at 07:27 AM

    All emails are sent after the payment is successfully processed. The user will not receive an auto-responder email if she does not complete the email.