Submit button just says "please wait"

  • mazize87
    Asked on July 12, 2017 at 3:16 PM

    Hi, I'm almost complete with my form and while testing its function I can't submit it, it stays stuck in "please wait" mode here's the link to my form https://form.jotform.com/71923072684157. thanks!

  • Jan
    Replied on July 12, 2017 at 4:58 PM

    This is happening because the payment integration is not configured correctly. I checked your form and I can see that it is not connected to Stripe and it is currently in "Test Mode".

    Submit button just says please wait Image 1 Screenshot 20

    You can configure the payment field in the payment wizard. Just click the field and then click the "Payment Settings" button.

    Here's a related guide: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form.

    Hope that helps. Thank you.