Why is my account suspended?

  • Ravi bhagat
    Asked on July 12, 2017 at 7:41 PM

    My account has been suspended and form has been disabled. I made a form to collect details of teachers working in my classes. 

    Account which are suspended -

    1) shashankcv9@gmail.com

  • Kevin Support Team Lead
    Replied on July 12, 2017 at 8:22 PM

    I have reviewed the account registered with the email you provided and I can see it has been auto-suspended due to the form http://www.jotform.me/form/71926078627466, seems like it was suspended due to the fields asking for bank information: 

    Why is my account suspended?  Image 1 Screenshot 20

    Please, do note that it's not allowed to ask for such information, payment integrations will not collect this info either. I would suggest you to read the reply our manager posted on this thread about asking for bank information: https://www.jotform.com/answers/720167#720463 

    Let us know if you have any question.