What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I make the date come through the same in the email as in the jotform view submission

    Asked by gsheridan on July 12, 2017 at 10:24 PM

    Hi, the dates have come through incorrect on the email, but fine on the view submission on the site, is there a way to make sure these come through properly?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on July 13, 2017 at 02:40 AM


    Upon checking your form, the email alert template is using {eventDates:Date-EU}


    As far as I know, the "Date-EU" is not a valid attribute or property in the field tag. To get the updated or correct tag of your field, just click the "Form Fields" drop down in the email template and select from there. 


    Let us know if I am missing something here.