How can I make the date come through the same in the email as in the jotform view submission

  • gsheridan
    Asked on July 12, 2017 at 10:24 PM

    Hi, the dates have come through incorrect on the email, but fine on the view submission on the site, is there a way to make sure these come through properly?

    How can I make the date come through the same in the email as in the jotform view submission Image 1 Screenshot 30How can I make the date come through the same in the email as in the jotform view submission Image 2 Screenshot 41

  • Charlie
    Replied on July 13, 2017 at 2:40 AM

    Hi,

    Upon checking your form, the email alert template is using {eventDates:Date-EU}

    How can I make the date come through the same in the email as in the jotform view submission Image 1 Screenshot 30

     

    As far as I know, the "Date-EU" is not a valid attribute or property in the field tag. To get the updated or correct tag of your field, just click the "Form Fields" drop down in the email template and select from there. 

    How can I make the date come through the same in the email as in the jotform view submission Image 2 Screenshot 41

     

    Let us know if I am missing something here.