What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Refund isn't there yet

    Asked by turkoogle on July 13, 2017 at 05:05 AM

    You charged me for 190$ by mistake for yearly bronze membership but I changed it to monthly but I haven't received the refund yet? 

    Thanks in advance 

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    JotForm Support

    Answered by jonathan on July 13, 2017 at 08:50 AM

    Please refer to your original thread for update about this issue here https://www.jotform.com/answers/1196509 We will update you on that thread as soon as available.