What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to downgrade my account to free plan.

    Asked by pdipak on July 13, 2017 at 08:40 AM

    please help me down grade to a fee one please!

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    JotForm Support

    Answered by ashwin_d on July 13, 2017 at 12:30 PM

    Hello pdipak,

    I did check your account and found that you have already cancelled your bronze yearly subscription plan. You will not be billed again but your account will stay bronze until Oct 19, 2017 for the time you have already paid. After this date your account will automatically downgrade to free plan. 

    Thank you!