What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hide the JotForm footer

    Asked by adfto on July 13, 2017 at 09:32 AM

    In the last form I created (free plan) at the base there is a promotional adv "Jotform logo + now create etc...".

    Is it possible to hide it? In the previous I made thee is not...

     

     

    Page URL:
    https://form.jotformeu.com/71345870205352 

  • Profile Image
    JotForm Support

    Answered by Jan on July 13, 2017 at 12:31 PM

    Unfortunately, the only way to remove the footer is to upgrade your subscription to a paid plan. Once upgraded, you can then uncheck this on the Account Settings page in order to remove the footer.

    Let us know if you have any questions. Thank you.

  • Profile Image

    Answered by adfto on July 13, 2017 at 03:43 PM
    This is new. In the form I already have there is not...
    :(
    Silvia Caligaris
    +39 335 6261662
    Il giorno 13 lug 2017, alle ore 18:31, JotForm ha
    scritto:
    New response received
    A new response has been received:
    [image: JOTFORM] /www.jotform.com>
    Answered by * Jan *
    Unfortunately, the only way to remove the footer is to upgrade your
    subscription to
    a paid plan. Once upgraded, you can then uncheck this on the Account
    Settings page in order to
    remove the footer.
    Let us know if you have any questions. Thank you.
    View this thread on browser »
    Unsubscribe Thread

    1499963465
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on July 13, 2017 at 04:52 PM

    I checked your forms and I see they also have the JotForm branding on them.

    Please understand that this is present on the forms if you are on the FREE subscription plan. As mentioned already you can have the option to remove the JotForm branding banner once you upgrade to paid subscription plan.

    Let us know how we can be of further assistance.

  • Profile Image

    Answered by adfto on July 14, 2017 at 02:43 AM
    Not thiss
    https://www.13sedicesimi.com/pages/logo
    I hope you do not add your footer now.
    I chose jotform because I appreciated the fact that you begin to pay if you
    reach a certain number of contacts, it is perfect to begin.
    If I have to pay a subscription since the first moment there are many
    alternatives.
    Silvia Caligaris
    +39 335 6261662
    Il giorno 13 lug 2017, alle ore 22:52, JotForm ha
    scritto:
    New response received
    A new response has been received:
    [image: JOTFORM] /www.jotform.com>
    Answered by * jonathan *
    I checked your forms and I see they also have the JotForm branding on them.
    Please understand that this is present on the forms if you are on the FREE
    subscription plan. As mentioned already you can have the option to remove
    the JotForm branding banner once you upgrade to paid subscription plan.
    Let us know how we can be of further assistance.
    View this thread on browser »
    Unsubscribe
    Thread

    1499979119
    ...
  • Profile Image

    Answered by saulisi on July 14, 2017 at 04:12 AM

    For me the same problem with footer, its big and colourful, biger that my form (wtf)

  • Profile Image
    JotForm Support

    Answered by Charlie on July 14, 2017 at 04:15 AM

    Hi,

    The footer branding in forms is slowly being rolled out to all forms on accounts with "Free" plan. It is just a matter of time that all of the forms under "Free" account will have the branding. 

    Rest assure that this has been thoroughly discussed by our management and has been considered for the betterment of service. 

    Thank you.