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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Unable to view a form created by my sub-account user

    Asked by chrisac on July 13, 2017 at 10:37 AM

    I asked a subuser to create a form, but I'm not able to view it in My Forms.  


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    JotForm Support

    Answered by AIDAN on July 13, 2017 at 01:02 PM

    Upon inspection of both your account and the sub-account user you have, I found that they created the form in their own account, not inside the section shared with you, which explains why you are not seeing the form.

    I hope this helps. If you need further assistance please let us know. Thank you.