Unable to view a form created by my sub-account user

  • chrisac
    Asked on July 13, 2017 at 10:37 AM

    I asked a subuser to create a form, but I'm not able to view it in My Forms.  

     

  • AIDAN
    Replied on July 13, 2017 at 1:02 PM

    Upon inspection of both your account and the sub-account user you have, I found that they created the form in their own account, not inside the section shared with you, which explains why you are not seeing the form.

    I hope this helps. If you need further assistance please let us know. Thank you.