- ituadmissionsAsked on July 13, 2017 at 11:33 AM
We have several jotforms which should be sent to gmail alerting when form is submitted. It is not currently working.
Could you provide assistance.
- JotForm SupportBDAVIDAnswered on July 13, 2017 at 01:32 PM
What is the form in which you are not receiving the email notifications? Please check if the recipient email address is in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Also, check if the notifications have landed in your spam folder. If you find them there, make sure to mark them as NOT SPAM.