gmail email integration is not working since 7/6/17

  • ituadmissions
    Asked on July 13, 2017 at 11:33 AM

    We have several jotforms which should be sent to gmail alerting when form is submitted. It is not currently working. 

    Could you provide assistance. 

     

  • David JotForm Support Manager
    Replied on July 13, 2017 at 1:32 PM

    What is the form in which you are not receiving the email notifications? Please check if the recipient email address is in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Also, check if the notifications have landed in your spam folder. If you find them there, make sure to mark them as NOT SPAM.