What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    gmail email integration is not working since 7/6/17

    Asked by ituadmissions on July 13, 2017 at 11:33 AM

    We have several jotforms which should be sent to gmail alerting when form is submitted. It is not currently working. 

    Could you provide assistance. 


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    JotForm Support

    Answered by BDAVID on July 13, 2017 at 01:32 PM

    What is the form in which you are not receiving the email notifications? Please check if the recipient email address is in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Also, check if the notifications have landed in your spam folder. If you find them there, make sure to mark them as NOT SPAM.