Why I'm not able to upload files to Uploadcare?

  • mhanshaw22
    Asked on July 13, 2017 at 11:43 AM

    I sent a screen shot because the same happened to me.  I really need this fixed soon.

    Jotform Thread 1198378 Screenshot
  • Nik_C
    Replied on July 13, 2017 at 1:45 PM

    I tested your form with image upload and it worked:

    Why Im not able to upload files to Uploadcare? Image 1 Screenshot 30

    But I was able to replicate this issue with PDF. Could you please check if your Uploadcare account allows non-image uploads:

    Why Im not able to upload files to Uploadcare? Image 2 Screenshot 41

    Since that could be the issue.

    Please let us know if that was the case.

    Thank you!

  • mhanshaw22
    Replied on July 13, 2017 at 3:44 PM
    Where do I find that setting.
    Matthew Hanshaw, CFP®, NSSA®
    ARK Wealth Management
    1250 N. Mountain Road, #322
    Harrisburg, PA 17112
    Ph: 717-695-2617
    WEB: https://arkwm.com
    EMAIL: matt@arkwm.com
    Free: 866-502-7583
    Fax: 717-798-3625
    Securities, insurance and advisory services offered through Royal Alliance Associates, Inc., member FINRA/SIPC. Fixed insurance offered through ARK Wealth Management, which is not affiliated with Royal Alliance.
    This message and any attachments contain information, which may be confidential and/or privileged, and is intended for use only by the intended recipient, any review; copying, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please (i) notify the sender immediately and (ii) destroy all copies of this message.
    ...
  • mhanshaw22
    Replied on July 13, 2017 at 3:44 PM
    Found it
    Matthew Hanshaw, CFP®, NSSA®
    ARK Wealth Management
    1250 N. Mountain Road, #322
    Harrisburg, PA 17112
    Ph: 717-695-2617
    WEB: https://arkwm.com
    EMAIL: matt@arkwm.com
    Free: 866-502-7583
    Fax: 717-798-3625
    Securities, insurance and advisory services offered through Royal Alliance Associates, Inc., member FINRA/SIPC. Fixed insurance offered through ARK Wealth Management, which is not affiliated with Royal Alliance.
    This message and any attachments contain information, which may be confidential and/or privileged, and is intended for use only by the intended recipient, any review; copying, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please (i) notify the sender immediately and (ii) destroy all copies of this message.
    ...