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    I cannot edit my form anymore

    Asked by residenciasl on July 13, 2017 at 12:13 PM


    I have a form on my Weebly site and recently paid for a 2 year Bronze subscription. Now I can no longer edit my form. It says

    "Your account is in EU Safe mode. Please use "eu-api.jotform.com" endpoint to get your results."

    Also, when you are paid subscriber I would think the JotForm banner would disappear.

    Please advise.



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    JotForm Support

    Answered by John_Benson on July 13, 2017 at 01:45 PM

    I can see that this is a duplicate thread. We will be addressing your issue on this URL: https://www.jotform.com/answers/1198400

    Thank you for your understanding.