What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I unable to chose square as a payment method?

    Asked by joypage on July 13, 2017 at 01:16 PM

    I am only given the option to use paypal when I go to form elements > payments. All other payment options are grayed over and cannot be selected.

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    JotForm Support

    Answered by BJoanna on July 13, 2017 at 02:27 PM

    You can add only one payment field to the form. Considering that you already added PayPal, all other payment options are grayed. If you want to add Square payment field to the form, first you need to delete PayPal payment field. 

    Hope this will help. Let us know if you need further assistance.