Why am I unable to chose square as a payment method?

  • joypage
    Asked on July 13, 2017 at 1:16 PM

    I am only given the option to use paypal when I go to form elements > payments. All other payment options are grayed over and cannot be selected.

    Page URL: https://form.jotform.us/71874090084156
  • BJoanna
    Replied on July 13, 2017 at 2:27 PM

    You can add only one payment field to the form. Considering that you already added PayPal, all other payment options are grayed. If you want to add Square payment field to the form, first you need to delete PayPal payment field. 

    Why am I unable to chose square as a payment method? Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance.