What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to send email notifications to multiple recipients?

    Asked by Ed on August 10, 2012 at 06:37 PM

    Is it possible for submissions to be routed to multiple email addresses?

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    Answered by AtacanC on August 10, 2012 at 06:41 PM

    Yes, it's possible. Please take a look at this User Guide Article for more information.

    Feel free to contact us if you need further assistance.

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    Answered by CalloMan on August 10, 2012 at 08:01 PM

    I put the commas in between the email addresses BUT when I send a test email it only goes to the first email on the list.  How do I know it is working without filling out the entire form and making payment?

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    Answered by AtacanC on August 10, 2012 at 08:03 PM

    If you hit the ''Test Email'' buton, system will only send the test email to your accounts email address. This change has been made recently to prevent spam. Can you please provide us the form ID or URL?  I would like to check your form if you don't mind.

    Looking forward to hear from you.

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    Answered by CalloMan on August 10, 2012 at 08:05 PM

    <script type="text/javascript" src="http://form.jotformpro.com/jsform/22188413735960"></script>

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    Answered by AtacanC on August 10, 2012 at 08:13 PM

    I've made the necessary changes on your form. It should be working fine by now. You just needed to hit the space button after the comma while separating the recipient emails.. As i mentioned above, if you hit the Test Email button, it will only send the test email to the account owners email.

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    Answered by CalloMan on August 10, 2012 at 08:17 PM

    Thank you