What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do Uploaded documents save when a form is submitted?

    Asked by BadgerBayManagement on July 13, 2017 at 01:32 PM

    We have created a lengthy form and have some spots for uploads.  When the form is submitted we have added a link so the user can return to the form to update or change information after submission.  Everything seems to save okay except the uploaded files.  It seems like we are losing those. 

    Are the file uploads something that are saved when a user returns to a form or must they re-upload everytime?

     

    Thank you

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    JotForm Support

    Answered by david on July 13, 2017 at 02:32 PM

    File uploads are retained when editing submissions, however, if multiple files are not allowed for the field, it will accept a new file for the field instead of adding more files in addition to the original: