What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does JotForm provide a notification if you exceed file size limit upload before submitting or after submitting request?.

    Asked by DAVISMVC on July 13, 2017 at 02:15 PM

    Question 1:

    Does JotForm provide a notification if you exceed file size limit upload before or after submitting request?. We currently have the no file size limit turned off for uploading files.  But is there a file size limit and will we receive a notification if the limit is exceeded?

     

    Question 2:

    Noticed our form was not working correctly.  We reviewed the conditions and noticed some of the value fields were missing.  We had not changed anything yet this is the 2nd time this has happened.  Why?  Is this a glitch in the system.

     

    Your responses are greatly appreciated, thanks. 

    Page URL:
    https://form.jotform.us/DAVISMVC/eventmaterials-request-form

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 13, 2017 at 03:09 PM

    If the file is larger then maximum file size limit that is set inside of field settings, error message will be shown and your users will not be able to submit the form. 

    JotForm upload max size is 1GB. More about file upload size limit you can find inside of this guide: 

    Changing the File Upload Size Limit

    I have moved your other question to separate thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/1198701