What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not sending out my filled in form

    Asked by glszerlip on July 13, 2017 at 02:26 PM

    As a test I filled out the form and submitted it.  Originally sent to the email address I registered with.  However I changed the email address, the submitted form is not being sent to the new email address.  What do I do to correct this?

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    JotForm Support

    Answered by Mike on July 13, 2017 at 03:28 PM

    According to the account email history, there are no failed messages. Please check a Spam folder to see if the message(s) ended up there.

    If you need any further assistance, please let us know.