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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails not auto sending on submission edits

    Asked by deakin09 on July 13, 2017 at 02:39 PM

    Id appreciate a call back, when my employees submit a form and we edit the form to add a PO, it is not auto sending an email if the form is edited to the users.

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    JotForm Support

    Answered by BJoanna on July 13, 2017 at 03:38 PM

    This is a duplicate thread. Please see an answer that my colleage provided you on your other thread 

    https://www.jotform.com/answers/1198592 

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    Answered by deakin09 on July 13, 2017 at 04:44 PM
    I already had that enabled, and it is still malfunctioning.

    Thank you,
    Deanna Eakin
    Trinitas Farming, LLC
    661-619-0192
    deanna.eakin@trinitasfarming.com


    ...
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    JotForm Support

    Answered by Kevin_G on July 13, 2017 at 07:11 PM

    Please, I would suggest you to keep discussing this issue on the other thread: https://www.jotform.com/answers/1198592 

    I can see you have already received a reply, please check that option and let us know how it goes there. That will also help us to assist you better.