Why the time field is showing invalid time error?

  • jacque
    Asked on July 13, 2017 at 4:36 PM

    On our form -we ask for times

     

    when you start to do this and put in the hour (with the intent of then moving to the minutes)  you get ENTER A VALID TIME

     

    Why does it do this? We get NUMEROUS  calls and I tell them " just keep going "but it seems stupid...

     

    can we fix this??

     

     

    Page URL: http://dogslovewoof.com/check-in/
  • Kevin Support Team Lead
    Replied on July 13, 2017 at 6:56 PM

    I have checked your form and tried entering a time field, I was unable to replicate the issue you mentioned, here's my screen-cast: 

    Why the time field is showing invalid time error? Image 1 Screenshot 20

    As I can understand the error happens when you are filling the hour and try to select the minutes. Could you please try testing on incognito mode?

    Please, let us know how it goes.