SalesForce integration not working

  • Profile Image
    mashape
    Asked on July 13, 2017 at 05:34 PM

    Hello Jotform Support,

    Unfortunately, I've had this same issue.  Once I login to do the integration on form May 11 2017 Sales Lead - with Salesforce; there are several fields that don't show up in the integration that should.  I've been able to integrate these fields before, and all of a sudden they won't show up.  I need to get this fixed ASAP, this is a production down issue.

    Please call or email.

    650-380-9297

    Thank you.

  • Profile Image
    Mike
    Answered on July 13, 2017 at 08:47 PM

    Thank you for contacting us.

    Are you missing some custom SalesForce fields when you open the integration in edit mode?

    Could you please try to remove the integration, and then redo it from the scratch to see if that makes any difference?

  • Profile Image
    mashape
    Answered on July 14, 2017 at 01:23 PM

    You are my hero!  that did it!  xoxoxoxo