What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I receive an email from a client, it is showing up in my mailbox as being from me. How can I change it so that it shows coming from the client?

    Asked by lindsayjayecox on July 13, 2017 at 07:22 PM
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    JotForm Support

    Answered by liyam on July 14, 2017 at 12:26 AM


    I noticed that you have already changed your email notification settings the sender name and the reply-to field to be coming from the client. Unfortunately, it is not possible to change the sender email address to be coming from the client. 

    If you have other questions, please let us know.