What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Image files are not copying across to google drive upon form submission

    Asked by agnsw on July 13, 2017 at 07:35 PM

    Image files with a hash (#) or an ampersand (&) don't appear to synchronise with google drive. Are there any restrictions on what can be copied?

    The form is closed but I would like to solve this for the next form that has file submission.

    Page URL:
    https://www.jotform.com/70880773766874

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    JotForm Support

    Answered by Kiran on July 14, 2017 at 01:57 AM

    I have tested two files one with # and the other with & signs in the file names to send them to Google Drive using a test form. I see that the files are uploaded without any issue at my end.

    Could you provide us the exact file name used to upload the to your JotForm which was failed to upload to Google Drive? This would help us in replicating the issue at our end and provide you with necessary assistance.