What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are JotForm assets not being recognized as served from CDN?

    Asked by mrhandrail on July 13, 2017 at 07:51 PM

    Hi There,

    We have a form on our site and the only static assets not served from a CDN (according to webpagetest.org) are the jotform assets. Here are the details.

    Page we are testing

    https://www.mrhandrail.com/glossary-contact

    Speed results showing recognized CDNs

    https://www.webpagetest.org/result/170713_3Q_1P51/1/performance_optimization/

    Thanks for your help,

    - Andrew

    Page URL:
    https://www.mrhandrail.com/glossary-contact

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    JotForm Support

    Answered by Kiran on July 14, 2017 at 02:31 AM

    I have checked the web page provided and see that the CDN is not being served as per the results. This could be due to the using caching server. We do use the CDN for optimization based on the user's location.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.