I could not edit my form

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    hnltravels
    Asked on July 13, 2017 at 08:14 PM

    Hi,

    Just to follow up on my query, I am unable to edit form, the link to the edit does not load. 

     

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    Sven
    Answered on July 14, 2017 at 02:31 AM

    I have just tested your form and I was able to edit without any issues, everything loaded so smoothly and without any lag/delay even. Please see below:

     

    Do you mind providing a screenshot so we can see what exactly is happening, or any steps to reproduce this error as I did not encounter any issues in my tests.

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    hnltravels
    Answered on July 18, 2017 at 01:06 AM

    Hi, 

     

    Still unable. I am able to log in to jotform and clino on the form, but when I click edit at the corner, only shows this : 

     

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    liyam
    Answered on July 18, 2017 at 03:14 AM

    Hello,

    If you have a slow internet connection at the time you tried editing a form, it most likely that it's taking time to load all the scripts that is required for the form builder to function. As a result, it may show a white blank canvas.

    I also checked your form and the builder loads fine on my end. With this, may I suggest that you clear your browser's cache and try loading the form again on the builder. If the problem persists, please let us know.

    Thanks.