- hnltravelsAsked on July 13, 2017 at 08:14 PM
Just to follow up on my query, I am unable to edit form, the link to the edit does not load.Page URL:
- SvenAnswered on July 14, 2017 at 02:31 AM
I have just tested your form and I was able to edit without any issues, everything loaded so smoothly and without any lag/delay even. Please see below:
Do you mind providing a screenshot so we can see what exactly is happening, or any steps to reproduce this error as I did not encounter any issues in my tests.
- hnltravelsAnswered on July 18, 2017 at 01:06 AM
Still unable. I am able to log in to jotform and clino on the form, but when I click edit at the corner, only shows this :
- JotForm SupportliyamAnswered on July 18, 2017 at 03:14 AM
If you have a slow internet connection at the time you tried editing a form, it most likely that it's taking time to load all the scripts that is required for the form builder to function. As a result, it may show a white blank canvas.
I also checked your form and the builder loads fine on my end. With this, may I suggest that you clear your browser's cache and try loading the form again on the builder. If the problem persists, please let us know.