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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Cannot edit form or forward submissions

    Asked by sarahcee on August 11, 2012 at 12:34 PM

    My form is not forwarding submissions to the specified email address, so I tried to edit it and nothing comes up in the Form Builder -- it's essentially blank.  I do see the form on my site and it's sending submissions to my JotForm account, but I need them to forward to my client.



    PS, just realized I can see the submissions on JotForm but can't seem to access them or fwd.  Any help would be greatly appreciated.

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    JotForm Support

    Answered by liyam on August 11, 2012 at 12:54 PM

    Hello sarahcee,

    Is it possible for you to create a new form by cloning the form and then embedding the new form to the webpage?

    You can also edit your email alert settings by:

    1. Edit your form
    2. Click Setup & Embed tab
    3. Click Email Alerts
    4. Select Notification
    5. Click the Reply-To and Recipient settings button on the lower part of the window
    6. Edit the recipient email address on the lower right
    7. Click Finish
    8. Save your form.