What Are All The E-mail Notification Tags?

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    Asked on January 20, 2011 at 05:11 AM

    Is there a list on this website of all the valid tags which can be used when configuring email notifications and auto responses?

    I know that some of them are automatically generated according to the labels of the form fields. For instance, my form has the following fields (a couple are hidden by default due to conditional branching):

    Here are the fields and their respective tags:

    Full Name {fullName1}

    E-mail {email3}

    The photo is located {thePhoto}

    Upload a photo {IMG:uploadA:455}{uploadA}

    Enter photo's URL {enterPhotos}

    Short caption {shortCaption}

    Long description {longDescription}


    Are there generic tags, besides the ones listed below?

    Unique ID {id}

    Form Title {form_title}

    Edit Link {edit_link}

    IP Address {ip}


    For instance, what are the tags for date, time and so on? Is there a list somewhere?

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    Answered on January 20, 2011 at 05:52 AM

    Yes, there is a very easy way to get them:

    1. Click on "Setup and Share" tab,

    2. Click on "Email Alerts",

    3. Select "Notification",

    4. Click on the body of the email to make it active. Then click on the fields on the right side to get the tags.


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    Answered on January 20, 2011 at 07:26 AM

    Thanks for the quick response, aytekin.

    What I meant is that besides the tags automatically generated by the form's fields, there are only four (4) extra ones listed in that panel: Unique ID, Form Title, Edit Link and IP Address. I don't see any for date and time. The reason why I want to use those tags in the auto response to the user is this: In case the email gets delayed while being sent, when the user reads the message, she will be able to easily see the date and time on which the form was submitted.

    Let me explain further. When I login to my Gmail account, the inbox lists messages and the times they were received, not necessarily when they were sent (although I think that can be discovered by checking the header details). Although the period between when a message is sent and received is usually almost instantaneous or at most just a few seconds, in some instances, messages can be delayed (sometimes for days - I know of such cases) when the Internet becomes clogged with traffic or whatever the issue is. I just want to include a date and (UTC) time stamp in the body of the message so that the user can know exactly when the form was submitted. PHP has this functionality and I was just wondering if there was a way to do it with JotForm.

    I'm trying to set up a system where a user submits a form and a message automatically gets sent to the email address provided by the said user. The message will ask whoever receives it (not necessarily the user of the form because as I had stated in an earlier post, the user can enter any address she/he wishes) to confirm that they submitted the form at the date and time stated. If the auto response were to be delayed for days, the person who received it might think that the message was asking if she/he submitted the form on the day the auto response showed up in her inbox instead of when it was actually sent.

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    Answered on January 20, 2011 at 08:22 AM

    I don't think that is an issue for JotForm. All of our emails are sent instantly. The speed of the emails is very important for us. So, I don't think you should worry about that. 

    I added this request to our feature requests list. You would like date and time tags for the emails. 

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    Answered on February 22, 2011 at 09:08 AM

    For the benefit of those viewing this thread, the {DATE:Time} tags feature was added since the last post and this is no longer a problem for me.