- arizhimaniAsked on July 14, 2017 at 11:16 AM
We have stopped receiving emails when people complete and submit forms on all the forms on our website. It's critical for us to receive these emails so we can notify our staff.
- JotForm SupportBDAVIDAnswered on July 14, 2017 at 12:49 PM
Please check if the notifications have landed in your spam folder, and mark them as NOT SPAM if you find them there:
Also, whitelist our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses